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Join us as we welcome operations leader, author, and LinkedIn Learning instructor Sam Yankelevitch for an interactive Leader247 session on creating accountability without fear, blame, or unnecessary drama. Drawing from Lean thinking and his own experience as an executive, Sam will challenge the traditional approach to accountability and introduce a practical process for turning intentions into genuine commitments.

In this session, you’ll learn how to:

• Focus on the process behind accountability: Replace after-the-fact pressure and blame with effective commitment conversations before work is delegated.

• Recognize and prevent the “fake yes”: Identify when someone agrees because of pressure, uncertainty, or fear—and create the conditions for honest dialogue about concerns and obstacles.

• Build organizational capability: Use clear commitments, coaching, feedback, and follow-through to develop greater capability in employees, leaders, and the organization.

This session is for you if…

• People regularly agree to assignments but fail to follow through

• Leaders collect good intentions instead of clear commitments

• Accountability is something done to employees rather than developed with them

• Team members are afraid to disagree, raise concerns, or say no

• Delegation sounds more like a directive than a conversation

• Leaders wait until a deadline is missed before discussing expectations or obstacles

• Your organization struggles to balance accountability with psychological safety

• You want to develop people while still getting important work done

If you are a leader, operational excellence professional, or improvement practitioner who wants stronger execution without creating a culture of fear, this session will give you a practical process for building trust, developing people, and turning everyday conversations into meaningful commitments.

Virtual session | Tuesday, September 29th | 11:00 a.m.–12:30 p.m. CST

Join link will be emailed after registration.

About Sam Yankelevitch

Sam Yankelevitch is a former global operations executive, author, speaker, and recognized expert in Lean thinking, problem-solving, communication, and leadership development. He is the author of several books, including Walking the Invisible Gemba, and the creator of popular LinkedIn Learning courses that have reached hundreds of thousands of learners worldwide. Sam helps leaders and organizations strengthen communication, build trust, and address problems before they disrupt performance. His forthcoming book, Accountability Without Fear, provides a practical framework for building capability, developing people, and getting important work done—without the drama.