Continuous improvement builds people.
Featuring Jess Orr
Leader247 Episode 13: Beyond Toyota — Building a Continuous Improvement System That Lasts
In this video from Episode 13, Jess Orr shares the one thing she would ask every executive beginning a transformation never to forget.
At Toyota, Jess heard the phrase, “We don’t just build cars, we build people.” In this clip, she connects that idea to one of the most meaningful moments of her career: helping a skeptical operations leader become an advocate, a mentor, and part of a successful improvement story.
The lesson is direct: continuous improvement does not just make businesses better. It makes people better — and people run businesses.
Key Insights
CI is ultimately a people-development system.
Leaders create transformation by seeing capability in others and drawing it out.
Better people create better businesses.
This is just one piece of the whole system. Join a live Leader247 session and see how leaders are applying thinking like this inside real organizations.
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