The two questions of trust.
Featuring Dr. Nate Regier
Leader247 Episode 10: Compassionate Accountability
In this video from Episode 10, Dr. Nate Regier explains the two dimensions of trust leaders must understand.
Trust is not one-dimensional. People need to know whether they can count on you, and they also need to know whether they are safe with you.
A leader can be reliable but emotionally unsafe. Another leader can be supportive but inconsistent. Strong leadership requires both behavioral trust and emotional trust.
Key Insights
Behavioral trust asks: can I count on you?
Emotional trust asks: am I safe with you?
Leaders who miss one dimension of trust can unintentionally alienate people.
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